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About TOKYO KEIKI

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Marine Systems
Marine Systems

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Overseas Service
Fluid Power Systems
Fluid Power Systems

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featured products
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- Overseas Distributors List
Measurement Systems
Measurement Systems

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Other Information
- Solution
- Product blog
Maritime Traffic
Sensor
Sensor

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Sensor
Construction Systems
Construction Systems

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Tunnel Navigation
- Fiber Optic Gyrocompass for Tunnel
RF Components
RF Components

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Solid State Power Oscillator
WEB Inspection Systems
WEB Inspection Systems

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Major Products
- Web Inspection System P-CAP V6
- Applications
Quality Characteristics of Inspection System
Railway Maintenance
Railway Maintenance

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Major Products

H1

Customer questionnaire for TOKYO KEIKI INC. Marine Systems Company (Repair & Periodical maintenance)

お問い合わせフォーム

Please complete the form below.
When finished, click the "Submit" button.

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1. When you call or e-mail us, what do you think about the response of Tokyo Keiki's PIC ?

Very good

Good

Average

Bad

Very Bad

2. How about the correspondence about the vessel visit schedule of our service engineer?

Very quick

Quick

Average

Slow

Very slow

2-1. How about the correspondence compared with the competitors?

Very quick

Quick

Average

Slow

Very slow

3. How are you satisfied with the results of the repair & maintenance?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

4. How about the time spent for the repair & maintenance?

Very fast

Fast

Average

Slow

Very slow

5. What do you think about the service engineer who performed the repair & maintenance?

Very good

Good

Average

Bad

Very bad

6. How about the time required for the report of the repair & maintenance?

Very fast

Fast

Average

Slow

Very slow

6-1. How about the time required compared with the competitors?

Very fast

Fast

Average

Slow

Very slow

7. Are you satisfied with our delivery time of invoice?

Very quick

Quick

Average

Slow

Very slow

7-1 .How about the invoice delivery time compared with the competitors?

Very quick

Quick

Average

Slow

Very slow

8. How about the labor and material charges for the repair & maintenance?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

9. The following questions are about the quality of our products.

9-1. How do you rate our Gyrocompass & Marine Autopilot quality?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

Don't use

9-2. How do you rate our Marine Radar quality?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

Don't use

9-3. How do you rate our ECDIS quality?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

Don't use

9-4. How do you rate our GMDSS & AIS & Inmarsat & VSAT quality?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

Don't use

10. How satisfied are you with Tokyo Keiki's service provided as a whole?

Very satisfied

Satisfied

Average

Unsatisfied

Very unsatisfied

11. Have you ever heard about our MAINTENANCE SERVICES AGREEMENT before?

Already signed

Know

Don't know

Have no interest

11-1. Do you have any request on our MAINTENANCE SERVICE AGREEMENT?

More ship signed

Want to sign up

Need presentation

Need more info

Have no interest

12. Please add any other comments or suggestions about Tokyo Keiki Marine Service!

Company Name ※

Division Name

Name ※

e-mail Address ※

Verify your e-mail Address ※